Home›Company Profiles›Turner Plumbing Company

- Established
- 1942
- Ownership
- Locally owned
- Google review average
- 4.8 / 5
- BBB rating
- A+
- BBB complaints (3 yrs)
- 0
- Florida plumbing license
- CFC1430425
Certified Plumbing Contractor - Primary service area
- Duval, St. Johns
- Diagnostic fee
- Not published
- After-hours service
- Yes, 24/7
- Website
- turnerplumbingco.com
Figures as of Nov. 8, 2026, from the company’s website, Google Business Profile, BBB profile, recruiting materials and Florida DBPR records. How we compare.
What the Public Record Shows
Turner Plumbing Company is the oldest company in this comparison by four decades. Founded in Jacksonville in 1942 and now run by the fourth generation of the Turner family, it operates from Hendricks Avenue in San Marco and publishes a service area spanning Jacksonville’s core neighborhoods, the Beaches, Mandarin, Julington Creek, Nocatee and St. Augustine.
Its record is strong. Turner holds an A+ BBB rating with no complaints in the last three years, and its Google Business Profile shows a 4.8 average across more than 1,100 reviews, the largest review base in the group by a wide margin. It holds Florida Certified Plumbing Contractor license CFC1430425 and offers 24/7 emergency service.
Turner says publicly that its plumbers are not commission-driven, and its job postings list hourly pay. It is also an authorized Kohler warranty service provider. What it does not publish is a repair or installation labor-warranty term or a service-call fee, so both are questions to ask before work begins.
How Turner Plumbing Compares
| Measure | Turner Plumbing | 365 Solutions (top pick) | Group range |
|---|---|---|---|
| Established | 1942 | 2023 | 1942 – 2023 |
| Google review average | 4.8 | 5.0 | 4.4 – 5.0 |
| BBB rating | A+ | A– | Not rated – A+ |
| BBB complaints (last 3 yrs) | 0 | 0 | 0 – 131 |
| Ownership | Locally owned | Locally owned | 3 locally owned; 2 private equity |
| Repair labor warranty | Term not verified | Written warranty advertised | Published by 2 of 5 |
| Installation labor warranty | Term not verified | Duration specified in quote; Parts & labor guaranteed | Published by 1 of 5 |
| Technician compensation | Non-commission (company-stated); Hourly in job posts | No commissions | No-commission: 2 of 5 |
Green = clear strength · Yellow = acceptable or unverified · Red = a concern to ask about. Reading the colors.
Strengths
- 84 years in business; fourth-generation family-owned
- A+ BBB rating, 0 complaints in three years
- 4.8 Google average across 1,100+ reviews
- Non-commission plumbers (company-stated)
- 24/7 emergency service
- Authorized Kohler warranty service
Questions to Ask Before Hiring
- What is the written labor-warranty term on repairs and installations?
- What is the service-call fee, and the after-hours premium?
- Does the service area cover your address outside Duval and St. Johns counties?
Bottom Line
Turner is the strongest challenger in this comparison: decades of history, a clean BBB record and non-commission plumbers. 365 Solutions edges it on review average and published warranty terms. Compare it with our top pick.
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